Services
Client
Interaction | Payment Options | Special
Services
Miscellaneous Services | Questions to ask
Others
WHAT L.A. REPORTING CAN OFFER:
- Timely transcript delivery; i.e., regular, one-week, expedited, two-day, daily and immediate delivery.
- ASCII diskette.
- AMICUS diskette.
- DISCOVERY ZX diskette.
- Condensed booklet
(Mini/Concordance);
Our offices have a fixed rate of $25.00 for all booklets regardless of length. Other offices charge 20 to 40 cents per page. - Index included with every condensed booklet at no charge.
- Real-time reporting capability with trained and certified writers.
- Video teleconferencing.
- Videographers.
- Interpreters.
- In-house exhibit
duplication services;
Our offices provide hand-duplicated exhibit services to
preserve all exhibits in their original integrity and provide for complete confidentiality of documents. - A full range of trial aides; i.e., monitors, easels, videotape edit referrals, jury room VHS/TV.
- Document imaging;
Documents can be transferred to CD ROM to condense document storage as a method of decreasing office overhead and space required for document retention. - Document management.
- Nationwide process servers.
- Statewide, nationwide
and international coverage;
One telephone call can provide access to a qualified
certified shorthand reporter in any location including
airport maps, conference rooms, hotel information,
limousine services, and restaurant locations. - Case Management;
Our offices can provide case management from our agency
to the out-of-town agency, such as continuation of page
numbers from volume to volume, complete spelling lists,
and continuity of transcription. - Portable speakerphone available to travel with our reporters.
HOW L.A. REPORTING INTERACTS WITH CLIENTS:
- Our offices call each docket department or secretary on Friday afternoons to determine the next week's schedule to ensure complete coverage.
- Our offices confirm each deposition around 1:00 p.m. the day before the deposition.
L.A. REPORTING PAYMENT OPTIONS:
- C.O.D.
- 15-day payment schedule.
- 30-day payment schedule.
- Quarterly payment schedule.
L.A. REPORTING SPECIAL SERVICES:
- Modem to modem transfer of data.
- Faxing of transcripts.
- Deferred C.O.D. on out-of-state deps.
- After-hours access
to agency owner's personal number
(upon request) for emergencies.
MISCELLANEOUS SERVICES PROVIDED:
- No additional
charges for video, evidence or telephone depositions.
(Quality is expected at all times) - No additional charge for non-written assignments.
- Standby work welcome without charge while awaiting call.
- No cancellation fees unless reporter is already enroute.
- No mileage charges.
- No travel charged unless the time exceeds one hour, or unless other arrangements have been made when arranging deposition.
- Full-time secretarial staff to answer any questions or concerns.
- Our offices routinely have a minimum of one court reporter in the office for a last-minute scheduling.
- Full-service conference room facilities.
- Timely witness affidavit/errata page dissemination.
- Routine spot-checks on all transcripts.
QUESTIONS TO KEEP IN MIND WHEN CHOOSING AN AGENCY:
- When reviewing agency rates, is there an additional charge for technical, video, expert or interpreter depositions?
- When you request an agency to fax their rates, are the rates current & will you get any "surprises" when you recieve your bill?
- Based on the size of the agency, can they handle multiple assignments, still maintain quality control, and remain consistent with one case's terminology and spellings?
- Does the agency have hands-on access to court reporters for timely and accurate assignment scheduling in order to accurately route assignments and receive completed transcripts in a timely fashion?
- Does the agency have a thorough and complete understanding of procedures to follow when involved with an interpreter deposition?
- If a prospective agency's rates are inconsistent with the majority of agencies, why? It's possible you'll get what you pay for.
- Will the agency be able to provide support when the law firm requests litigation support diskettes?
- Will the agency provide office support and personnel during normal business hours, or will an answering machine be in its place?
- How long has the agency been in existence versus the length of time the agency owner has been a certified shorthand reporter?